SWITCHING 3PLS THE SMART WAY

"Our products are pretty unique with how they’re put together, but Smart Warehousing always said, 'Yes, we can make that happen.' They molded for us, it’s not like we had to change our processes in order to partner with them."

"Joes' Kansas City Barbecue moved into Smart Warehousing in October of 2017, just before the holiday push. With such a short time from when we moved into the holidays, we knew there was lots of work to do. However, after our first holiday season there we knew we had made the right choice to have them as our fulfillment company. We experienced less than 1% reship and miss picks that holiday season and we were incredibly pleased with that given the thousands of orders that were shipped in 5 weeks. As a business we have been up in sales on average 8-15% year over year since we have come to Smart."

"We operated our own warehouse for 15 years, but we were never a warehousing company. We just didn't realize that we had an alternative. I just wish we had switched to Smart sooner. They flex into our seasonal demand flawlessly, even though our volume spikes dramatically. We do 25% of our packages for the year in a 12-day window, and Smart handles that spike in volume flawlessly. Our systems were easy to integrate, and we get real-time updates on the status of our packages."