Solve Distribution Challenges with Reliable, Tech-Driven 3PL Solutions

Smart Warehousing’s Smart Visibility offers real-time insights and complete transparency into your inventory, all through our cloud-based technology. Integrated seamlessly with our warehouse management system, SWIMS, Smart Visibility provides you with instant access to the most up-to-date information on your operations.

With Smart Visibility, you get:

• Real-time inventory tracking and transaction-level updates.
• A centralized dashboard for monitoring all activity and managing your supply chain operations efficiently.
• Real-time chat messaging for seamless communication across teams.
• Powerful reporting tools that enable data-driven decision-making.

Smart Visibility keeps you connected to your inventory, empowering you to stay informed, collaborate effectively, and optimize your operations.

At Smart Warehousing, our dedicated Customer Success team acts as an extension of your brand, ensuring seamless communication, data-driven decision-making, and operational excellence. With a centralized support structure, we provide a direct line of communication between your business and our warehouse teams, so you always know what’s happening with your inventory.

Here’s how we support you:

• Customer Success Specialists (CSS): Your daily point of contact, bridging communication between your business and our warehouses.
• Warehouse Coordinators: Managing order processing and inventory flow for operational efficiency.
• Customer Success Managers (CSM): Leading the CSS team and serving as the first point of escalation to enhance your experience.
• Warehouse Leadership: Overseeing warehouse operations and collaborating with the Customer Success team to resolve challenges and optimize performance.

Beyond your hands-on warehouse team, you’ll also have access to specialized support teams for quality assurance, implementation, operations training, and technology integrations—ensuring a seamless, reliable, and scalable fulfillment solution for your business.

At Smart Warehousing, returns are handled with the same discipline and efficiency as every other part of your supply chain. With a 24-hour dock-to-stock policy, we ensure returned products are quickly inspected, processed, and tracked in our WMS—giving you full visibility and control.

Our Returns Management solutions include:

• Fast and accurate processing to keep your inventory up to date.
• Thorough inspections with detailed documentation and photos for damaged items.
• Seamless tracking in our WMS, ensuring accurate records and easy retrieval.
• Flexible resolutions, including restocking, disposal, consolidation, or return-to-sender options.

With clear communication and structured workflows, we take the complexity out of returns—helping you manage inventory with confidence.

Smart Warehousing’s Smart Replenishment uses advanced technology to optimize your distribution network, ensuring your products are always positioned in the most strategic locations to meet customer demands.

With Smart Replenishment, you get:

• Strategic inventory placement, ensuring products are stocked close to your customers for faster delivery times and fewer logistical hurdles.
• Cost efficiency, saving clients an average of over 20% by reducing national freight costs and leveraging regional shipping rates.
• Accelerated last-mile delivery, meeting consumer expectations for speed while giving you a competitive edge.

By keeping your products where they’re needed most, Smart Replenishment ensures timely fulfillment and improved operational efficiency.